Creating Consistent Revenue: Let’s Talk Sales, Marketing & Communication!
Take part in a full day, interactive workshop and walk away with essential phone communication skills to help you increase sales, improve customer service, market your business and more!
Known for her expertise in communications, Mary Jane Copps, otherwise known as The Phone Lady, educates participants on the skills they need to maximize their success on the phone and in meetings. Have you ever spoken with customers, funders or investors and fumbled over your words? She can help!
In this full-day session, you will learn how to:
- Leave messages that get returned
- Have inspiring conversation with prospects/clients
- Channel your active listening skills
- Get to know your tribe - What are they thinking? How can you find them?
- Know which metrics to measure
- Create powerful proposals
- Master the art and science of a follow-up
Join us to talk about the impact of clear communication, understand today’s three main challenges to phone communication and create consistent revenue!
The Phone Lady
Mary Jane Copps embraced her alter ego – The Phone Lady – in 2006 and she has worked with over 400 clients training over 10,000 individuals how to communicate more effectively on the telephone.
Mary Jane has been profiled as a communications expert by the Wall Street Journal, National Post, The Globe & Mail, CBC, CTV, Global as well as other publications, television and radio outlets throughout North America (including a very silly skit on This Hour Has 22 Minutes!). She is also the author of: The Phone Book: Essential Telephone Communication Skills and writes a weekly blog on all things … phone! In May 2016, Mary Jane was awarded the national BDC Mentorship Award through Futurpreneur Canada for her work with young entrepreneurs, helping them grow their businesses and maximize their impact on the economic growth of Atlantic Canada.
This event has been sponsored by the Municipality of East Hants!
Stretching from Halifax to the Bay of Fundy, East Hants is one of Nova Scotia's fastest growing municipalities and a great place to build a business, find a job, or raise a family. Learn more at EastHants.ca